Privacy Policy

Effective Date: May 30, 2025

1. Introduction

Cave Fuel LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Cave Fuel LLC. This Privacy Policy applies to our website, Cavefuel.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

• Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• Company: Refers to Cave Fuel LLC, registered in The United States of America.
• Country: The United States of America, where Cave Fuel LLC is based.
• Customer: Refers to the company, organization, or person that signs up to use the Cave Fuel LLC Service.
• Device: Any internet-connected device such as a phone, tablet, or computer.
• IP Address: A number assigned to every device connected to the Internet, usually in geographic blocks.
• Personnel: Individuals employed by or contracted by Cave Fuel LLC.
• Personal Data: Any information that allows for the identification of a natural person.
• Service: The service provided by Cave Fuel LLC as described in the terms and on this platform.
• Third-Party Service: Advertisers, partners, and others whose services or content may be of interest.
• Website: Cave Fuel LLC’s site accessible at Cavefuel.com.
• You: A person or entity registered with Cave Fuel LLC to use the Services.

3. Information We Collect

We collect information from you when you:

• Visit our website
• Register on our site
• Place an order
• Subscribe to our newsletter
• Respond to a survey
• Fill out a form

Personal Information Collected:

• Name / Username
• Email addresses
• Phone numbers
• Mailing addresses
• Billing addresses

4. How We Use the Information We Collect

• To Personalize Your Experience: Helps us better respond to your needs.
• To Improve Our Website: Based on the feedback and information we receive from you.
• To Improve Customer Service: Helps us respond more effectively to service requests.
• To Process Transactions: To fulfill and manage purchases.
• To Administer Promotions and Surveys: As part of marketing efforts.
• To Send Periodic Emails: Related to your orders or inquiries.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may collect publicly available information you share on social media. You can control this through your privacy settings on those platforms.

5.2 Customer Information from Third Parties

We may receive fraud detection data or other public information from third-party providers when you interact with us.

6. Sharing Your Information

• Third-Party Service Providers: Partners who help operate our site and services under confidentiality agreements.
• Affiliates: Subsidiaries or controlled entities.
• Business Transfers: During mergers, acquisitions, or asset sales.
• Legal Requirements: If required by law or regulatory authorities.

7. Cookies and Similar Technologies

We use cookies and tracking tools to enhance your browsing experience.

• Cookies: Small files with data stored on your device.
• Use of Cookies: To improve your experience and remember preferences.
• Managing Cookies: You can refuse cookies through your browser settings.

8. Data Security

We use several methods to keep your data safe:

• Secure Servers: Data is transmitted via SSL (Secure Socket Layer).
• Encryption: Payment information is encrypted and securely stored.
• Access Controls: Only authorized personnel have access.

Note: No method of transmission over the Internet is 100% secure.

9. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this Privacy Policy or to meet legal obligations.

10. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your personal data
• Restrict how we process your data
• Object to our use of your information
• Request transfer of your data to another provider

To exercise these rights, contact us at Support@cavefuel.com.

11. Children's Privacy

We do not knowingly collect personal information from individuals under 18. Our services are not intended for children.

12. International Data Transfers

Your data may be processed in jurisdictions outside your own, including locations with different data protection laws.

13. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

14. Changes to This Privacy Policy

We may revise this policy from time to time. Changes will be posted with a new "Effective Date." Continued use of the Service means acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: Support@cavefuel.com
• Phone: 1-800-678-6078
• Address: 5900 Balcones Dr Ste 100 Austin, TX 78731-4298